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Start-Up Essentials :: Connecting with your Customers

Sheikh Zayed Road (E11), Al Quoz Industrial 1, DubaiUnited Arab Emirates
Wednesday, July 17, 2019
06:30 PM to 08:00 PM

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Perfect for anyone who has a new business or is thinking about starting one, this 90 minutes seminar answers the key question "what is the role of face to face communication in the digital era?”

About the Speaker:

Mark De Cosemo from Newcastle, UK - Consultant, Trainer, Coach -presented by The Knowledge Brokers (Markus Schafer / Astrolabs Member)

Mark is an outstanding consultant, trainer and coach who is much sought after and highly regarded within the field of influential communication (the skill of getting other people to do what you want
them to). Comfortable working one-to-one or with groups of any size, clients include the NHS, a variety of SMEs, and several national and international businesses.

As a partner with Business Link, Mark regularly ran sales & marketing workshops targeted at both new and existing businesses. Always well received, these workshops consistently attracted audiences of 50-60 people because of the enthusiastic and engaging approach that Mark takes.

An NLP Master Practitioner and accredited by TRACOM to run Social Styles, Mark incorporates a variety of approaches to produce a potent the mix of learning and development tools covering sales, marketing, leadership, management and all aspects of influence.

Influential communication, sales and marketing, leadership, management, learning and development, NLP


"It helped to nearly double our turnover"

"After attending one of Mark’s seminars recently we immediately implemented the lead tracking mechanism into our business. Prior to doing this, we had absolutely no idea how effective our advertising and marketing was. The result is that we have since learned how to measure and analyse the results generated from our campaigns and make the necessary adjustments as required. We firmly believe that this is a significant factor in our success since." - Andy Shuter, MD, Frontline-Solutions Ltd.

Mark De Cosemo's full profile: https://www.expertbase.org/805


  • Reaching the customer

  • Principles of communication

  • Getting your message across

  • Building a relationship

  • Tips to up-sell and cross-sell

Practical Takeaways:

Human visual information builds trust in communication. This is a challenge in the digital era. Effective Face to face communication can be adapted for the digital era.

See You There!
AstroLabs is the region’s premier coworking community and training academy. Our spaces in Dubai and Riyadh host more than a hundred tech companies and facilitate company licensing with 100% ownership for both local and international companies in the UAE and Saudi Arabia. Our training academy graduates number in the thousands across the region, covering topics ranging from digital marketing and software development to data science and business development.

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Hosted by

Loulou El K.
Zaen H.
Raunak D.
Ahmad A.


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